Terms & Privacy Policy

Terms & Conditions

Returns accepted within two weeks of customer receiving product. For a refund to be issued, product must be received by the ExVoto office in original condition with tag attached.  All sale items are final sale and cannot be returned or exchanged.

Engraved pendants and lockets, as well as lockets with blessing charms added, are non-refundable items.  ExVoto cannot issue a refund for lockets or pendants which have become damaged by after-purchase engraving.

Orders with engraving take additional time and cannot be shipped the same day the order is placed.

Orders with expedited shipping will be shipped through FedEx.  In some cases, additional shipping fees may apply.
Orders placed after 3:00 PM CST will begin processing the following day.  All orders placed on Friday after 12:00PM CST will begin processing on the following Monday morning, including orders with expedited shipping.

Privacy Policy

This Privacy Policy governs the manner in which Ex Voto Vintage collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://exvoto.wpengine.com/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Ex Voto Vintage.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

How we use collected information
Ex Voto Vintage may collect and use Users personal information for the following purposes:

– To improve customer service:
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience:
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site:
We may use feedback you provide to improve our products and services.
– To process payments:
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To send periodic emails:
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Changes to this privacy policy
Ex Voto Vintage has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Ex Voto Vintage
514 Cloverdale Road Suite 6
Montgomery, Alabama 36106
334.649.9121
info@exvotovintage.com

This document was last updated on August 25, 2016